Product details

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Published by: INSEAD
Originally published in: 2005
Version: 12.2005

Abstract

SingTel is Asia?s leading communications company with operations and investments in more than 20 countries and territories. It employs more than 19,000 people around the world and had a turnover of S$10.26 billion (US$5.80 billion) for the year ending March 2003. It has two main hubs in Singapore and Australia, with strategic investments in Hong Kong, India, Indonesia, the Philippines, Taiwan and Thailand, and global offices located worldwide. In its over 120 years of operating experience, SingTel has played an integral part in the development of the city as a major communications hub in the region. It also has operations in the US and Europe. Based in Singapore, SingTel is expanding aggressively in the Asia Pacific as a possible first step to a fully global approach to continue to enhance shareholder value. The authors believe that SingTel?s rich experience and, in particular, the lessons learned during its international expansion outside Singapore make for a fascinating example for a company that outgrows successfully its local market to play in the global arena, especially because of its strong Asian presence. The authors believe that SingTel?s experience is uniquely attuned to a global research orientation and those interested in deepening their understanding of Asia. The case captures crucial facets of SingTel?s fascinating global tale from government to publicly traded regional player.
Location:
Industry:
Size:
20,000 employees
Other setting(s):
2005

About

Abstract

SingTel is Asia?s leading communications company with operations and investments in more than 20 countries and territories. It employs more than 19,000 people around the world and had a turnover of S$10.26 billion (US$5.80 billion) for the year ending March 2003. It has two main hubs in Singapore and Australia, with strategic investments in Hong Kong, India, Indonesia, the Philippines, Taiwan and Thailand, and global offices located worldwide. In its over 120 years of operating experience, SingTel has played an integral part in the development of the city as a major communications hub in the region. It also has operations in the US and Europe. Based in Singapore, SingTel is expanding aggressively in the Asia Pacific as a possible first step to a fully global approach to continue to enhance shareholder value. The authors believe that SingTel?s rich experience and, in particular, the lessons learned during its international expansion outside Singapore make for a fascinating example for a company that outgrows successfully its local market to play in the global arena, especially because of its strong Asian presence. The authors believe that SingTel?s experience is uniquely attuned to a global research orientation and those interested in deepening their understanding of Asia. The case captures crucial facets of SingTel?s fascinating global tale from government to publicly traded regional player.

Settings

Location:
Industry:
Size:
20,000 employees
Other setting(s):
2005

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