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Abstract

Bill Johnson takes over as manager of a new joint venture in Shanghai. The antecedent organization was poor and the reputation of Otis in the market is at stake. Bill has little experience and severe challenges. The B case describes the actions Bill takes.

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Abstract

Bill Johnson takes over as manager of a new joint venture in Shanghai. The antecedent organization was poor and the reputation of Otis in the market is at stake. Bill has little experience and severe challenges. The B case describes the actions Bill takes.

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