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Published by: Darden Business Publishing
Originally published in: 2003
Version: 2 August 2018
Revision date: 15-Aug-2018

Abstract

This case provides an opportunity to apply cost-modeling techniques in the context of the growing trend in 'offshoring' white-collar work. This data-rich case gives students the opportunity to test their analysis skills and link the data with other topics such as sourcing strategy and queuing theory. It works well when following 'Whirlpool Global Procurement' as it offers a non-manufacturing example of the application of cost modeling.

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Abstract

This case provides an opportunity to apply cost-modeling techniques in the context of the growing trend in 'offshoring' white-collar work. This data-rich case gives students the opportunity to test their analysis skills and link the data with other topics such as sourcing strategy and queuing theory. It works well when following 'Whirlpool Global Procurement' as it offers a non-manufacturing example of the application of cost modeling.

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