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Management article
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Reference no. 97208X
Published by: Harvard Business Publishing
Originally published in: "Harvard Business Review", 1997
Revision date: 30-Jan-2013

Abstract

For teaching purposes, this is the case-only version of the HBR case study. Susan Carter, a partner at a prestigious strategy consulting firm, is caught in a dilemma she never expected: her firm's most important client has made an unwanted sexual advance toward her. As a friend of Susan's observes afterward, 'The easy part was saying no. The hard part will be picking up the pieces.' Susan is a savvy, successful professional who has spent the 12 years since business school climbing the corporate ladder. But this event throws her off balance, forcing her to confront some of the most subtle issues of power and inclusion at the highest levels of her organization. Her story takes us beyond the legal issue of sexual harassment to explore how gender can influence who is - and isn't - welcome at the top. In 97208 and 97208Z, commentators Gillian Derbyshire, Anthony P D'Andrea, J. William Codinha, and Freada Klein offer advice on this fictional case study.

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Abstract

For teaching purposes, this is the case-only version of the HBR case study. Susan Carter, a partner at a prestigious strategy consulting firm, is caught in a dilemma she never expected: her firm's most important client has made an unwanted sexual advance toward her. As a friend of Susan's observes afterward, 'The easy part was saying no. The hard part will be picking up the pieces.' Susan is a savvy, successful professional who has spent the 12 years since business school climbing the corporate ladder. But this event throws her off balance, forcing her to confront some of the most subtle issues of power and inclusion at the highest levels of her organization. Her story takes us beyond the legal issue of sexual harassment to explore how gender can influence who is - and isn't - welcome at the top. In 97208 and 97208Z, commentators Gillian Derbyshire, Anthony P D'Andrea, J. William Codinha, and Freada Klein offer advice on this fictional case study.

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