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Compact case
Case
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Reference no. 406-012-1
Published by: Lagos Business School
Published in: 2006
Length: 4 pages
Data source: Generalised experience

Abstract

Zainab is at a company retreat with her colleagues. She is asthmatic. As her group settles down to have a meeting, they realise the room is stuffy. Everyone is uncomfortable but no one (including Zainab) clearly complains about the situation or suggests a solution. Eventually, Zainab becomes ill and they all blame the team leader. This case teaches effectively the causes, symptoms and effects of the Abilene paradox - a major source of team dysfunction. A background note 'Team Productivity through Management of Agreement-The Abilene Paradox' is available to accompany this case.
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Abstract

Zainab is at a company retreat with her colleagues. She is asthmatic. As her group settles down to have a meeting, they realise the room is stuffy. Everyone is uncomfortable but no one (including Zainab) clearly complains about the situation or suggests a solution. Eventually, Zainab becomes ill and they all blame the team leader. This case teaches effectively the causes, symptoms and effects of the Abilene paradox - a major source of team dysfunction. A background note 'Team Productivity through Management of Agreement-The Abilene Paradox' is available to accompany this case.

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