Subject category:
Production and Operations Management
Published by:
INSEAD
Version: 05.2016
Revision date: 6-Jun-2016
Length: 8 pages
Data source: Published sources
Abstract
This is part of a case series. This case describes how IDEO adapts its famed innovation process (developed to design new products) to the particularities of services and their design. The case series describes four service design projects to show how IDEO has developed and codified a series of design methods, which constitute a toolbox from which teams can pick and choose depending on the innovation project.
Location:
Size:
300+ employees
Other setting(s):
1999-2005
Subject category:
Production and Operations Management
Published by:
INSEAD
Version: 05.2016
Length: 13 pages
Data source: Field research
Subject category:
Production and Operations Management
Published by:
INSEAD
Version: 03.2017
Revision date: 7-Apr-2017
Length: 22 pages
Data source: Field research
About
Abstract
This is part of a case series. This case describes how IDEO adapts its famed innovation process (developed to design new products) to the particularities of services and their design. The case series describes four service design projects to show how IDEO has developed and codified a series of design methods, which constitute a toolbox from which teams can pick and choose depending on the innovation project.
Settings
Location:
Size:
300+ employees
Other setting(s):
1999-2005
Related
Subject category:
Production and Operations Management
Published by:
INSEAD
Version: 05.2016
Length: 13 pages
Data source: Field research
Subject category:
Production and Operations Management
Published by:
INSEAD
Version: 03.2017
Revision date: 7-Apr-2017
Length: 22 pages
Data source: Field research