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Reference no. 606-014-3
Subject category: Production and Operations Management
Authors: Nagendra V Chowdary (IBS Case Development Center); Mercy Mathew (IBS Case Development Center); Nusrath Jahan Maldar (IBS Case Development Center); Rajendar Singh Rathore (IBS Case Development Center)
Published by: IBS Case Development Center
Published in: 2006
Format: .mpg
Data source: Field research
Topics: ISO 9001:2000 certification; Cyberabad Police; Culture change management; Quality management system (QMS); Public-private partnership; 5S (sort, set in order, shine, standardise and sustain); Kaizen; Leadership; Mission; Vision; Empowerment; Work culture; Reforms in public sector; Citizen-friendly initiatives of police; Leadership in public service
Share a link: https://casecent.re/p/67909
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Abstract

This video is to accompany the case.
Location:
India
Industry:
Public sector
Other setting(s):
March 2005
Case
-
Reference no. 606-014-1
Subject category: Production and Operations Management
Authors: Nagendra V Chowdary (IBS Case Development Center); Mercy Mathew (IBS Case Development Center); Nusrath Jahan Maldar (IBS Case Development Center); Rajendar Singh Rathore (IBS Case Development Center)
Published by: IBS Case Development Center
Published in: 2006
Length: 27 pages
Data source: Field research
Topics: ISO 9001:2000 certification; Cyberabad Police; Culture change management; Quality management system (QMS); Public-private partnership; 5S (sort, set in order, shine, standardise and sustain); Kaizen; Leadership; Mission; Vision; Empowerment; Work culture; Reforms in public sector; Citizen-friendly initiatives of police; Leadership in public service
Notes: To maximise their effectiveness, colour items should be printed in colour.
View full details

About

Abstract

This video is to accompany the case.

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Location:
India
Industry:
Public sector
Other setting(s):
March 2005

Related

Case
-
Reference no. 606-014-1
Subject category: Production and Operations Management
Authors: Nagendra V Chowdary (IBS Case Development Center); Mercy Mathew (IBS Case Development Center); Nusrath Jahan Maldar (IBS Case Development Center); Rajendar Singh Rathore (IBS Case Development Center)
Published by: IBS Case Development Center
Published in: 2006
Length: 27 pages
Data source: Field research
Topics: ISO 9001:2000 certification; Cyberabad Police; Culture change management; Quality management system (QMS); Public-private partnership; 5S (sort, set in order, shine, standardise and sustain); Kaizen; Leadership; Mission; Vision; Empowerment; Work culture; Reforms in public sector; Citizen-friendly initiatives of police; Leadership in public service
Notes: To maximise their effectiveness, colour items should be printed in colour.
View full details