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Supporting video
-
Reference no. 7A95M003
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Published in: 1995
Length: 19 minutes
Topics: General management; Managing implementation; Services
Notes: Customers are advised to view the preview copy before ordering. File size 1.78GB. Click for more information.
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Abstract

This video is to accompany the case.
Location:
Canada
Industry:
Eating and drinking places
Size:
Large
Case
-
Reference no. 9A95M002
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-12
Length: 21 pages
Topics: General management; Managing implementation; Services
View full details
Compact case
Case
-
Reference no. 9A95M003
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2001-12-20
Length: 2 pages
Topics: General management; Managing implementation; Services
View full details
Case
-
Reference no. 9A95M004
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-07
Length: 10 pages
Topics: General management; Managing implementation; Services
View full details
Compact case
Case
-
Reference no. 9A95M005
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-07
Length: 5 pages
Topics: General management; Managing implementation; Services
View full details

About

Abstract

This video is to accompany the case.

Settings

Location:
Canada
Industry:
Eating and drinking places
Size:
Large

Related

Case
-
Reference no. 9A95M002
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-12
Length: 21 pages
Topics: General management; Managing implementation; Services
View full details
Compact case
Case
-
Reference no. 9A95M003
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2001-12-20
Length: 2 pages
Topics: General management; Managing implementation; Services
View full details
Case
-
Reference no. 9A95M004
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-07
Length: 10 pages
Topics: General management; Managing implementation; Services
View full details
Compact case
Case
-
Reference no. 9A95M005
Subject category: Strategy and General Management
Authors: Mary M Crossan (Ivey Business School, Western University); Harry Lane (D'Amore-McKim School of Business, Northeastern University); Catherine Paul-Chowdhury (Ivey Business School, Western University)
Published by: Ivey Publishing
Originally published in: 1995
Version: 2002-02-07
Length: 5 pages
Topics: General management; Managing implementation; Services
View full details