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Management article
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Reference no. F0603F
Authors: Patrick O'Connell (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: "Harvard Business Review - Forethought", 2006
Revision date: 31-Jan-2013
Length: 4 pages
Topics: Organizational behavior; Customer Relationship Management (CRM); Customer service
Share a link: https://casecent.re/p/67959
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Abstract

The Inn at Little Washington, a top US restaurant, takes 'know the customer' to a new level. Co-owner and Executive Chef Patrick O'Connell explains.
Location:
United States
Industry:
Restaurant
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Abstract

The Inn at Little Washington, a top US restaurant, takes 'know the customer' to a new level. Co-owner and Executive Chef Patrick O'Connell explains.

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Location:
United States
Industry:
Restaurant

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Sorry, this product has no related items.