Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.

Abstract

Mercedes was dogged by quality problems that eventually dented the brand''s premium image and eroded its profits. The case profiles Mercedes'' glorious past and details the reasons that led to the brand''s lost sheen. It further outlines the new make-over initiatives at Mercedes under the leadership of a new Chief, Dieter Zetsche who had a proven turnaround track record. The case provides scope for discussion on strategies for retaining the premium image of a brand.
Location:
Industry:
Other setting(s):
1883-2005

About

Abstract

Mercedes was dogged by quality problems that eventually dented the brand''s premium image and eroded its profits. The case profiles Mercedes'' glorious past and details the reasons that led to the brand''s lost sheen. It further outlines the new make-over initiatives at Mercedes under the leadership of a new Chief, Dieter Zetsche who had a proven turnaround track record. The case provides scope for discussion on strategies for retaining the premium image of a brand.

Settings

Location:
Industry:
Other setting(s):
1883-2005

Related