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Management article
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Reference no. U0604B
Authors: Richard Luecke
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 2006

Abstract

We know that individuals can be trained to make better decisions, but as greater authority is moved into the hands of frontline managers, developing a broadly based decision competency is becoming more important. Some corporations are taking steps to enhance organizational decision competence. Learn how two of these companies, General Motors and Chevron, developed programs for improving decision quality and how they got started.

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Abstract

We know that individuals can be trained to make better decisions, but as greater authority is moved into the hands of frontline managers, developing a broadly based decision competency is becoming more important. Some corporations are taking steps to enhance organizational decision competence. Learn how two of these companies, General Motors and Chevron, developed programs for improving decision quality and how they got started.

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