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Management article
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Reference no. U0610A
Published by: Harvard Business Publishing
Published in: "Harvard Management Update", 2006

Abstract

Although providing employees with answers to their problems may be the most efficient way to get things done, the short-term gain is overshadowed by the long-term cost. In fact, by taking the expedient route, you slow your direct reports' development, rob yourself of access to some potentially fresh and powerful ideas, and place an undue burden on your own shoulders. In this article, which focuses on the value-added approach of asking employees questions to help them find the best solutions themselves, HMU suggests specific questions to ask - and not ask - based on the work of Michael J Marquardt, author of 'Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask.'

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Abstract

Although providing employees with answers to their problems may be the most efficient way to get things done, the short-term gain is overshadowed by the long-term cost. In fact, by taking the expedient route, you slow your direct reports' development, rob yourself of access to some potentially fresh and powerful ideas, and place an undue burden on your own shoulders. In this article, which focuses on the value-added approach of asking employees questions to help them find the best solutions themselves, HMU suggests specific questions to ask - and not ask - based on the work of Michael J Marquardt, author of 'Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask.'

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