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Thumbnail image for product with reference number 6617BC
Mastering the Media: Make It Your Story
Book chapter
-
Reference no. 6617BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 21 pages
Topics: Crisis management; Framing; Media relations; Public relations
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Abstract

Communication is an important instrument for change in times of crisis. To frame a crisis properly through media outlets for the general public's consumption is important following the resolution phase in crisis management. This chapter deals with damage control, offering suggestions for communicating through the media in the most effective and positive way. This chapter is excerpted from ‘Crisis Management: Master the Skills to Prevent Disasters'.
Thumbnail image for product with reference number 6419BC
Taking Stock of Potential Perils
Book chapter
-
Reference no. 6419BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 24 pages
Topics: Crisis management; Priorities; Risk; Risk assessment
View full details
Thumbnail image for product with reference number 6426BC
Avoiding the Avoidable: An Ounce of Prevention...
Book chapter
-
Reference no. 6426BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 17 pages
Topics: Crisis prevention; Insurance; Risk assessment
View full details
Thumbnail image for product with reference number 6457BC
Containment: Preventing a Bad Situation from Getting Worse
Book chapter
-
Reference no. 6457BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 16 pages
Topics: Crisis management; Management communication; Management of professionals; Urgency
View full details
Thumbnail image for product with reference number 6464BC
Crisis Resolution: The Road to Recovery
Book chapter
-
Reference no. 6464BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 19 pages
Topics: Accountability; Communication; Crisis management; Management communication; Problem solving
View full details
Thumbnail image for product with reference number 6488BC
Learning from Your Experience: Gather Lessons Where You Find Them
Book chapter
-
Reference no. 6488BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 17 pages
Topics: Crisis management; Management communication; Organizational learning
View full details
Thumbnail image for product with reference number 6600BC
Contingency Planning: Preparing Today for Tomorrow's Problems
Book chapter
-
Reference no. 6600BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 25 pages
Topics: Contingency planning; Crisis management; Risk assessment
View full details
Thumbnail image for product with reference number 6624BC
Crisis Recognition: Where There's Smoke, There's Fire
Book chapter
-
Reference no. 6624BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 21 pages
Topics: Crisis management; Problem solving; Risk assessment
View full details

About

Abstract

Communication is an important instrument for change in times of crisis. To frame a crisis properly through media outlets for the general public's consumption is important following the resolution phase in crisis management. This chapter deals with damage control, offering suggestions for communicating through the media in the most effective and positive way. This chapter is excerpted from ‘Crisis Management: Master the Skills to Prevent Disasters'.

Related

Thumbnail image for product with reference number 6419BC
Taking Stock of Potential Perils
Book chapter
-
Reference no. 6419BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 24 pages
Topics: Crisis management; Priorities; Risk; Risk assessment
View full details
Thumbnail image for product with reference number 6426BC
Avoiding the Avoidable: An Ounce of Prevention...
Book chapter
-
Reference no. 6426BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 17 pages
Topics: Crisis prevention; Insurance; Risk assessment
View full details
Thumbnail image for product with reference number 6457BC
Containment: Preventing a Bad Situation from Getting Worse
Book chapter
-
Reference no. 6457BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 16 pages
Topics: Crisis management; Management communication; Management of professionals; Urgency
View full details
Thumbnail image for product with reference number 6464BC
Crisis Resolution: The Road to Recovery
Book chapter
-
Reference no. 6464BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 19 pages
Topics: Accountability; Communication; Crisis management; Management communication; Problem solving
View full details
Thumbnail image for product with reference number 6488BC
Learning from Your Experience: Gather Lessons Where You Find Them
Book chapter
-
Reference no. 6488BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 17 pages
Topics: Crisis management; Management communication; Organizational learning
View full details
Thumbnail image for product with reference number 6600BC
Contingency Planning: Preparing Today for Tomorrow's Problems
Book chapter
-
Reference no. 6600BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 25 pages
Topics: Contingency planning; Crisis management; Risk assessment
View full details
Thumbnail image for product with reference number 6624BC
Crisis Recognition: Where There's Smoke, There's Fire
Book chapter
-
Reference no. 6624BC
Authors: (Harvard Business School)
Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006
Length: 21 pages
Topics: Crisis management; Problem solving; Risk assessment
View full details