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Chapter from: "Crisis Management: Master the Skills to Prevent Disasters"
Published by: Harvard Business Publishing
Published in: 2006

Abstract

Experience through trial and error is a valuable lesson that can be applied to all future crises. Having a plan for capturing the lessons learned and synthesizing that information is an important part of crisis management. This chapter explains how you can integrate the lessons learned into current crisis planning to handle future crises more effectively. This chapter is excerpted from ‘Crisis Management: Master the Skills to Prevent Disasters'.

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Abstract

Experience through trial and error is a valuable lesson that can be applied to all future crises. Having a plan for capturing the lessons learned and synthesizing that information is an important part of crisis management. This chapter explains how you can integrate the lessons learned into current crisis planning to handle future crises more effectively. This chapter is excerpted from ‘Crisis Management: Master the Skills to Prevent Disasters'.

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