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Chapter from: "The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment"
Published by: Harvard Business Publishing
Published in: 2006

Abstract

Many organizations have successfully implemented balanced scorecard programs, but not all adopting organizations have succeeded. Several, despite spending considerable effort, and in some cases considerable resources, could not implement the new measurement and management framework. Examines three classes of problems that inhibit the creation of strategy-focused organizations: transitional issues, design issues, and process issues. This chapter is excerpted from ‘The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment'.

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Abstract

Many organizations have successfully implemented balanced scorecard programs, but not all adopting organizations have succeeded. Several, despite spending considerable effort, and in some cases considerable resources, could not implement the new measurement and management framework. Examines three classes of problems that inhibit the creation of strategy-focused organizations: transitional issues, design issues, and process issues. This chapter is excerpted from ‘The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment'.

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