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Abstract
''Our people are everything''. How many companies give this notion lip service? Some, however, like Autogrill, live and breathe it. The Italian-based global leader in travelers'' restaurants is a pioneering practitioner of the strategic job families and human capital readiness concepts put forth by Robert S Kaplan and David P Norton. Striving to seek ways to grow despite inroads by competitors and new regulation, the company focused on identifying strategically critical jobs, skills - and gaps. With a clear line of sight between competencies and strategic themes, employees are more strategy-focused. And Autogrill''s human capital programs have already yielded dramatic results.
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Abstract
''Our people are everything''. How many companies give this notion lip service? Some, however, like Autogrill, live and breathe it. The Italian-based global leader in travelers'' restaurants is a pioneering practitioner of the strategic job families and human capital readiness concepts put forth by Robert S Kaplan and David P Norton. Striving to seek ways to grow despite inroads by competitors and new regulation, the company focused on identifying strategically critical jobs, skills - and gaps. With a clear line of sight between competencies and strategic themes, employees are more strategy-focused. And Autogrill''s human capital programs have already yielded dramatic results.
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