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Case
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Reference no. HKS1345.0
Published by: Harvard Kennedy School
Published in: 1996
Length: 10 pages

Abstract

The public water company serving Caracas, Hidrocapital, must ration water because demand far exceeds supply. A major part of the problem is that many customers are illegally connected or simply ignore their water bills. The case can be used to discuss the economics and politics of imposing user charges.

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Abstract

The public water company serving Caracas, Hidrocapital, must ration water because demand far exceeds supply. A major part of the problem is that many customers are illegally connected or simply ignore their water bills. The case can be used to discuss the economics and politics of imposing user charges.

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