Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Length: 2 pages
Abstract
The abstract of the (A) case (UVA-OM-0757) is as follows: the (A) case puts the student in the role of a cost analyst for a divisional manufacturer of electronic-communications equipment who has been assigned to a re-engineering team. The team''s mission is to improve the billing process in the accounting department. The (A) case describes the current account-billing process and gives time and cost data on activities; it also describes an improved process. The student''s task is to construct a simple-process flow diagram (process map) of both the current and the improved processes for purposes of comparison.
About
Abstract
The abstract of the (A) case (UVA-OM-0757) is as follows: the (A) case puts the student in the role of a cost analyst for a divisional manufacturer of electronic-communications equipment who has been assigned to a re-engineering team. The team''s mission is to improve the billing process in the accounting department. The (A) case describes the current account-billing process and gives time and cost data on activities; it also describes an improved process. The student''s task is to construct a simple-process flow diagram (process map) of both the current and the improved processes for purposes of comparison.