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Book chapter
-
Reference no. 2395BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 47 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
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Abstract

Many organizations and managers would rather talk, conceptualize, and rationalize about problems and issues than confront them directly. This chapter considers how talk often substitutes for action and, in the process, impedes many companies from turning what they know about enhancing performance into action. This chapter is excerpted from ‘The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action'.
Book chapter
-
Reference no. 2394BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 34 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2396BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 45 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2397BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 36 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2398BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 42 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2399BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 42 pages
Topics: Business education; Competition; Competitive environment; Knowledge management; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2400BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 34 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2401BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 25 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2402BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 7 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details

About

Abstract

Many organizations and managers would rather talk, conceptualize, and rationalize about problems and issues than confront them directly. This chapter considers how talk often substitutes for action and, in the process, impedes many companies from turning what they know about enhancing performance into action. This chapter is excerpted from ‘The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action'.

Related

Book chapter
-
Reference no. 2394BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 34 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2396BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 45 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2397BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 36 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2398BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 42 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2399BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 42 pages
Topics: Business education; Competition; Competitive environment; Knowledge management; Organizational behavior; Organizational learning; Performance management; Strategy implementation
View full details
Book chapter
-
Reference no. 2400BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 34 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2401BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 25 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details
Book chapter
-
Reference no. 2402BC
Authors: Jeffrey Pfeffer (Stanford Graduate School of Business, Stanford University); Robert I Sutton (Stanford Graduate School of Business, Stanford University)
Chapter from: "The Knowing-Doing Gap: How Smart Companies Turn Knowledge into Action"
Published by: Harvard Business Publishing
Published in: 2007
Length: 7 pages
Topics: Business education; Knowledge management; Knowledge transfer; Organizational behavior; Organizational learning; Performance management; Performance measurement; Strategy implementation
View full details