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Case
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Reference no. 9-708-424
Published by: Harvard Business Publishing
Originally published in: 2010
Version: 27 January 2010
Revision date: 11-May-2020
Length: 27 pages
Data source: Field research
Topics: Strategy

Abstract

Over the 1980s and 1990s, America''s changing health care payer environment resulted in mergers of numerous community hospitals into hospital systems. Based in Appleton, Wisconsin, ThedaCare stood out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based service line rationalization and introduced innovative care delivery models. ThedaCare is a metaphor for the challenges of transforming American community hospital systems. Can be used to teach: (1) the evolution of structure, organization, and strategy of US-based community hospital systems; (2) integrated practice units and care cycles; (3) management of health care quality improvement processes; (4) challenges in diffusion of care delivery innovation; and (5) cost transparency and quality measurement.
Location:
Size:
5,300+ employees, USD682,010 (gross patient revenues)
Other setting(s):
2007

About

Abstract

Over the 1980s and 1990s, America''s changing health care payer environment resulted in mergers of numerous community hospitals into hospital systems. Based in Appleton, Wisconsin, ThedaCare stood out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based service line rationalization and introduced innovative care delivery models. ThedaCare is a metaphor for the challenges of transforming American community hospital systems. Can be used to teach: (1) the evolution of structure, organization, and strategy of US-based community hospital systems; (2) integrated practice units and care cycles; (3) management of health care quality improvement processes; (4) challenges in diffusion of care delivery innovation; and (5) cost transparency and quality measurement.

Settings

Location:
Size:
5,300+ employees, USD682,010 (gross patient revenues)
Other setting(s):
2007

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