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The case uses a time-line approach with discussion of events during each time period. Students are requested to identify problems which were management-caused, either prior to or during the fire situation. The fire resulted in million of dollars in damage, thirty-nine deaths, and a three-year closure of the tunnel. The teaching purpose is to develop a student''s ability to identify ''lessons learned'' from a disaster situation and to develop a student''s ability to generate remedies for situations involving mistakes or inappropriate actions on the part of management.