The independent home of the case method - and a charity. Make an impact and  donate

Product details

Product details
By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Case
-
Reference no. A12-07-0010
Subject category: Marketing
Published by: Thunderbird School of Global Management
Published in: 2007
Length: 8 pages
Data source: Published sources
Topics: Marketing

Abstract

In a few short months, Motorola went from the darling of the cell phone market - 'the cool innovative company with quality to match', according to Chief Executive Officer Ed Zander - to the famously high-share, but unprofitable, handset manufacturer it became by early 2007. Both identities derive from the management of and profitability of the RAZR handset. At introduction, the RAZR was priced at USD500-USD800; by 2007, it was often free with a service contract. But new Chief Marketing Officer, Casey Keller, sees a future for the RAZR: 'The company plans to maintain the RAZR as a premium brand with frequent upgrades, instead of allowing it to become commoditized and eventually fade away'.
Location:
Industry:

About

Abstract

In a few short months, Motorola went from the darling of the cell phone market - 'the cool innovative company with quality to match', according to Chief Executive Officer Ed Zander - to the famously high-share, but unprofitable, handset manufacturer it became by early 2007. Both identities derive from the management of and profitability of the RAZR handset. At introduction, the RAZR was priced at USD500-USD800; by 2007, it was often free with a service contract. But new Chief Marketing Officer, Casey Keller, sees a future for the RAZR: 'The company plans to maintain the RAZR as a premium brand with frequent upgrades, instead of allowing it to become commoditized and eventually fade away'.

Settings

Location:
Industry:

Related