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Case from journal
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Reference no. NAC1309
Published by: NACRA - North American Case Research Association
Published in: "The Case Research Journal", 1994
Length: 15 pages
Data source: Field research

Abstract

Dr James Stevens is under fire from both sides, His administrators demand that he improve utilization of the operating rooms. ''Use the time, or lose it,'' they say. At the same time, his physicians complain about long waits to schedule their surgical cases. How can Stevens satisfy both demands?

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Abstract

Dr James Stevens is under fire from both sides, His administrators demand that he improve utilization of the operating rooms. ''Use the time, or lose it,'' they say. At the same time, his physicians complain about long waits to schedule their surgical cases. How can Stevens satisfy both demands?

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