Subject category:
Production and Operations Management
Published by:
Ivey Publishing
Version: 2005-09-26
Length: 7 pages
Data source: Field research
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Abstract
This is a Simplified Chinese version. An entrepreneur is looking at opening a coffee shop franchise. She has investigated a number of options and has narrowed the selection down to two. She wants to have the coffee shop up and running in six months and must make a decision on which franchise is the best choice. This case deals with service management and looks at franchising as a growth option.
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Abstract
This is a Simplified Chinese version. An entrepreneur is looking at opening a coffee shop franchise. She has investigated a number of options and has narrowed the selection down to two. She wants to have the coffee shop up and running in six months and must make a decision on which franchise is the best choice. This case deals with service management and looks at franchising as a growth option.