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Abstract

This is part of a case series. The (B) case focuses on the performance measurement tools that Sainsbury's has implemented to improve the efficiency and effectiveness of its supplier relations. It describes the internal information system that provides up-to-date performance data on suppliers as well as an Internet- enabled system aimed at sharing daily supply chain information with suppliers. The case also demonstrates how a performance assessment tool called the Global Scorecard helps Sainsbury's and its suppliers identify opportunities for jointly improving their interface.

Time period

The events covered by this case took place in 2001-2003.

Geographical setting

Region:
Europe
Country:
United Kingdom

Featured company

Sainsbury's
Employees:
10000+
Industry:
Retail and consumer goods
Case
-
Reference no. J103-057-1
Japanese language
Subject category: Finance, Accounting and Control
Authors: Regine Slagmulder (Vlerick Business School); Dan Grottoli (INSEAD); Daniel Corsten (University of St. Gallen)
Published by: INSEAD
Originally published in: 2009
Version: 07.2009
Length: 20 pages
Data source: Field research
Topics: Supply chain management; Retail; Consumer goods; Performance management; Global scorecard; Supplier relations; Supply chain organisation; Efficient consumer response
View full details

About

Abstract

This is part of a case series. The (B) case focuses on the performance measurement tools that Sainsbury's has implemented to improve the efficiency and effectiveness of its supplier relations. It describes the internal information system that provides up-to-date performance data on suppliers as well as an Internet- enabled system aimed at sharing daily supply chain information with suppliers. The case also demonstrates how a performance assessment tool called the Global Scorecard helps Sainsbury's and its suppliers identify opportunities for jointly improving their interface.

Settings

Time period

The events covered by this case took place in 2001-2003.

Geographical setting

Region:
Europe
Country:
United Kingdom

Featured company

Sainsbury's
Employees:
10000+
Industry:
Retail and consumer goods

Related

Case
-
Reference no. J103-057-1
Japanese language
Subject category: Finance, Accounting and Control
Authors: Regine Slagmulder (Vlerick Business School); Dan Grottoli (INSEAD); Daniel Corsten (University of St. Gallen)
Published by: INSEAD
Originally published in: 2009
Version: 07.2009
Length: 20 pages
Data source: Field research
Topics: Supply chain management; Retail; Consumer goods; Performance management; Global scorecard; Supplier relations; Supply chain organisation; Efficient consumer response
View full details
Awards, prizes & competitions
2007 - The Case Centre Awards - Category winner