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Management article
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Reference no. F0807D
Published by: Harvard Business Publishing
Originally published in: "Harvard Business Review - Forethought", 2008
Revision date: 4-Feb-2013

Abstract

Choosing duty over pleasure today can cause regret down the road - whereas regret over the reverse is fleeting. Marketers of luxury products and services should consider prompting customers to predict their future feelings about choices made now.

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Abstract

Choosing duty over pleasure today can cause regret down the road - whereas regret over the reverse is fleeting. Marketers of luxury products and services should consider prompting customers to predict their future feelings about choices made now.

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