Chapter from: "The Heart of Change: Real-Life Stories of How People Change Their Organizations"
Published by:
Harvard Business Publishing
Length: 16 pages
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Abstract
People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings. This is especially the case in large-scale organizational change, where you're dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization and e-business. To understand why some organizations are leaping into the future more successfully than others, you need to understand the flow of effective large-scale change efforts. This chapter is excerpted from ‘The Heart of Change: Real-Life Stories of How People Change Their Organizations'.
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Abstract
People change what they do less because they are given analysis that shifts their thinking than because they are shown a truth that influences their feelings. This is especially the case in large-scale organizational change, where you're dealing with new technologies, mergers and acquisitions, restructurings, new strategies, cultural transformation, globalization and e-business. To understand why some organizations are leaping into the future more successfully than others, you need to understand the flow of effective large-scale change efforts. This chapter is excerpted from ‘The Heart of Change: Real-Life Stories of How People Change Their Organizations'.