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Case
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Reference no. 9-308-001
Subject category: Human Resource Management / Organisational Behaviour
Authors: Lynn Paine (Harvard Business School); Carin-Isabel Knoop (Harvard Business School); Aldo Sesia Jr (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 5 May 2011
Revision date: 14-Jul-2011
Length: 26 pages
Data source: Field research
Topics: Change management; Corporate governance; Business & government relations; Public relations; Business ethics; Leadership; Organizational culture
Share a link: https://casecent.re/p/82737
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Abstract

The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must decide what to do to right the company and restore its reputation.
Size:
300,000 employees, gross revenue: USD80 billion
Other setting(s):
2004
Case
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Reference no. 9-310-S09
Spanish language
Subject category: Strategy and General Management
Authors: Lynn Paine (Harvard Business School); Carin-Isabel Knoop (Harvard Business School); Aldo Sesia Jr (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 20 August 2008
Length: 30 pages
Data source: Field research
Topics: Public relations; Leadership; Change management; Corporate governance; Business ethics; Organizational culture; Business & government relations
View full details
Supplement
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Reference no. 9-308-002
Subject category: Strategy and General Management
Authors: Lynn Paine (Harvard Business School); Aldo Sesia Jr (Harvard Business School); Carin-Isabel Knoop (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 20 August 2008
Length: 24 pages
Data source: Field research
Topics: Business and government; Change management; Corporate culture; Corporate governance; Ethics; Leadership; Public relations
View full details

About

Abstract

The (A) case describes a series of controversial events and alleged misdeeds that placed Citigroup in the public spotlight and launched investigations into the company's business practices by regulators in Japan and Europe in the fall of 2004. CEO Chuck Prince must decide what to do to right the company and restore its reputation.

Settings

Size:
300,000 employees, gross revenue: USD80 billion
Other setting(s):
2004

Related

Case
-
Reference no. 9-310-S09
Spanish language
Subject category: Strategy and General Management
Authors: Lynn Paine (Harvard Business School); Carin-Isabel Knoop (Harvard Business School); Aldo Sesia Jr (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2009
Version: 20 August 2008
Length: 30 pages
Data source: Field research
Topics: Public relations; Leadership; Change management; Corporate governance; Business ethics; Organizational culture; Business & government relations
View full details
Supplement
-
Reference no. 9-308-002
Subject category: Strategy and General Management
Authors: Lynn Paine (Harvard Business School); Aldo Sesia Jr (Harvard Business School); Carin-Isabel Knoop (Harvard Business School)
Published by: Harvard Business Publishing
Originally published in: 2008
Version: 20 August 2008
Length: 24 pages
Data source: Field research
Topics: Business and government; Change management; Corporate culture; Corporate governance; Ethics; Leadership; Public relations
View full details