Subject category:
Production and Operations Management
Published by:
Darden Business Publishing
Revision date: 24-Apr-2017
Length: 10 pages
Data source: Published sources
Abstract
Progressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.
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Abstract
Progressive Insurance Company is considering the rollout of a new level of service in the Maryland area. Students are given the opportunity to understand the new service and assess its fit with Progressive's business. Students must also determine a staffing plan for the new center.