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Case
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Reference no. 698-066-1
Subject category: Production and Operations Management
Authors: Arnoud De Meyer (INSEAD); Soumitra Dutta (INSEAD); S Kunduri (INSEAD)
Published by: INSEAD
Originally published in: 1998
Version: 11.1998
Length: 20 pages
Data source: Published sources
Topics: Internet; On-line retail; Auto retailing; Cyber retailing; Auto byter; GM buy power; GM
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Abstract

Starting in 1995, the Internet has been flooded by auto retail outlets like Auto-By-Tel (ABT) who are offering on-line automobile retailing services to customers. This case describes the metamorphosis that the automotive retailing industry is undergoing, since the birth of these services and the utilisation of the Internet as an effective distribution channel.
Location:
USA
Industry:
Auto retail
Size:
Large
Other setting(s):
1996-1998
Teaching note
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Reference no. 698-066-8
Subject category: Production and Operations Management
Authors: Arnoud De Meyer (INSEAD); Soumitra Dutta (INSEAD); S Kunduri (INSEAD)
Published by: INSEAD
Originally published in: 1998
Version: 11.1998
Length: 11 pages
View full details

About

Abstract

Starting in 1995, the Internet has been flooded by auto retail outlets like Auto-By-Tel (ABT) who are offering on-line automobile retailing services to customers. This case describes the metamorphosis that the automotive retailing industry is undergoing, since the birth of these services and the utilisation of the Internet as an effective distribution channel.

Settings

Location:
USA
Industry:
Auto retail
Size:
Large
Other setting(s):
1996-1998

Related

Teaching note
-
Reference no. 698-066-8
Subject category: Production and Operations Management
Authors: Arnoud De Meyer (INSEAD); Soumitra Dutta (INSEAD); S Kunduri (INSEAD)
Published by: INSEAD
Originally published in: 1998
Version: 11.1998
Length: 11 pages
View full details