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Management article
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Reference no. B0811B
Authors: Lauren Keller Johnson (Independent Author)
Published by: Harvard Business Publishing
Published in: "Balanced Scorecard Report", 2008
Length: 5 pages
Topics: IT management; Strategy focused organization; Strategy maps
Share a link: https://casecent.re/p/85434
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Abstract

It''s what every internal service organization seeks. With a new enterprise strategy in place, Lockheed Martin''s IT organization wanted to recast itself as strategic partner. Its mission: to provide complete customer solutions to its internal customers and help the corporation win big IT contracts among external customers. A textbook adoption of SFO (strategy focused organization) principles and extraordinary creativity (and award-winning marketing) helped EIS engineer BSC Hall of Fame-level success.
Industry:
Defense industry
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Abstract

It''s what every internal service organization seeks. With a new enterprise strategy in place, Lockheed Martin''s IT organization wanted to recast itself as strategic partner. Its mission: to provide complete customer solutions to its internal customers and help the corporation win big IT contracts among external customers. A textbook adoption of SFO (strategy focused organization) principles and extraordinary creativity (and award-winning marketing) helped EIS engineer BSC Hall of Fame-level success.

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Industry:
Defense industry

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