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IBS Case Development Center
Length: 5 pages
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Abstract
''The major reason so few companies undertake operational innovation is that senior leaders are not familiar with operations and they do not recognise the strategic potential of innovation in the area of operations. As more companies establish leadership positions through operational innovation, I expect that more companies will become active in the area''. In this interview, Dr Michael Hammer shares his views on change management, deep change, operational innovation vs operational improvement, operational innovation vs product innovation, overcoming organisational inertia, implementing operational innovation.
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Abstract
''The major reason so few companies undertake operational innovation is that senior leaders are not familiar with operations and they do not recognise the strategic potential of innovation in the area of operations. As more companies establish leadership positions through operational innovation, I expect that more companies will become active in the area''. In this interview, Dr Michael Hammer shares his views on change management, deep change, operational innovation vs operational improvement, operational innovation vs product innovation, overcoming organisational inertia, implementing operational innovation.