Product details

This supplement is to accompany the case ''E283''. The abstract of the case is as follows: Bob Lazier was the CEO of his family''s business that manufactured high quality components used primarily in laundry machines. Despite Lazier Industries'' strong overall financial standing, Lazier was worried about a plateau in sales over the past six months and wondered if it had been a hiring mistake to bring on Scott Hawthorne as Vice President (VP) of sales. To complicate matters, Hawthorne''s supervisor - the newly-promoted Senior Vice President of sales and marketing - was potentially compounding the problem by taking a laissez-faire approach, and had himself been the subject of recent criticism. Unfortunately, Lazier''s concerns did not end there. His VP of manufacturing, a 10-year company veteran, had engendered a lot of animosity within the organization and his attitude just seemed to be getting worse. Lazier knew that it was time to make a decision on how to approach each of these performance issues.