Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 24 Feb 2009
Length: 30 pages
Data source: Field research
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Abstract
Pitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades, Pitney Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes towards health benefits, and a rapidly changing policy environment. By 2008, the firm was widely regarded as an innovator in employee health, having dedicated substantial time and resources to its health benefits under the leadership of then CEO Michael Critelli and Corporate Medical Director Jack Mahoney. The case provides an overview of the history of employee health benefits in the US and at Pitney Bowes. The range of health plans Pitney Bowes offered to employees in 2008, as well as the firm''s contracting policies with commercial insurers and self-insured plan administrators, are examined in detail. Pitney Bowes health and wellness programs are also described, enabling an analysis of the firm''s overall employee health strategy in 2008 and a discussion of where Pitney Bowes should focus its attention moving forward.
Location:
Industry:
Size:
36,000 employees, USD6 Billion
Other setting(s):
2008
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 24 February 2009
Length: 13 pages
Data source: Field research
About
Abstract
Pitney Bowes, a Fortune 500 mail and document management firm, offered its first health plans in the years following World War II. Over the ensuing decades, Pitney Bowes adapted its approach to employee health amid rising health care costs, shifting employer attitudes towards health benefits, and a rapidly changing policy environment. By 2008, the firm was widely regarded as an innovator in employee health, having dedicated substantial time and resources to its health benefits under the leadership of then CEO Michael Critelli and Corporate Medical Director Jack Mahoney. The case provides an overview of the history of employee health benefits in the US and at Pitney Bowes. The range of health plans Pitney Bowes offered to employees in 2008, as well as the firm''s contracting policies with commercial insurers and self-insured plan administrators, are examined in detail. Pitney Bowes health and wellness programs are also described, enabling an analysis of the firm''s overall employee health strategy in 2008 and a discussion of where Pitney Bowes should focus its attention moving forward.
Settings
Location:
Industry:
Size:
36,000 employees, USD6 Billion
Other setting(s):
2008
Related
Subject category:
Production and Operations Management
Published by:
Harvard Business Publishing
Version: 24 February 2009
Length: 13 pages
Data source: Field research