Andersen Consulting (Europe): Entering the Business of Business Integration

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Prize winner

Case

Reference no. 392-055-1

Subject category: Strategy and General Management

Authors: Sumantra Ghoshal (INSEAD); Mary Ackenhusen (INSEAD)

Published by: INSEAD

Originally published in: 1992

Version: 06/2023

Revision date: 9-Jun-2023

Length: 29 pages

Data source: Field research

Topics: Strategy; Corporate structure and development; Information technology; Management development

Share a link: https://casecent.re/p/8944

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Abstract

Building on its existing strengths in the systems integration business, Andersen Consulting is aiming to create the business of 'business integration', ie to help clients re-structure their companies through an integrated and coherent review of strategy, operations and information technology capabilities. The case describes the challenges being faced by Andersen in creating the new competencies required to support this business thrust, and in integrating these competencies with its existing strengths in the systems integration business.