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Published by: Darden Business Publishing
Originally published in: 2003
Version: 20 January 2017
Revision date: 30-Jan-2017

Abstract

This is part of a case series. Chrysler's innovative supplier cost reduction (SCORE) program had made over USD7 billion in savings for Chrysler during the 1990s, but issues of program management are raised after the 1998 merger with Daimler Benz. Prompted by worsening automotive industry conditions and Chrysler's third-quarter losses in 2000 of over USD500 million, the new Daimler-Chrysler management team is considering major changes in the SCORE program for 2001.
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Abstract

This is part of a case series. Chrysler's innovative supplier cost reduction (SCORE) program had made over USD7 billion in savings for Chrysler during the 1990s, but issues of program management are raised after the 1998 merger with Daimler Benz. Prompted by worsening automotive industry conditions and Chrysler's third-quarter losses in 2000 of over USD500 million, the new Daimler-Chrysler management team is considering major changes in the SCORE program for 2001.

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