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Case
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Reference no. F202
Published by: Stanford Business School
Originally published in: 1987
Version: 10 October 2003
Length: 6 pages
Data source: Field research

Abstract

In October 2002 Mr. Richard Allan, an Assistant Credit Analyst for Wel-Bilt Furniture Company, was concerned about changes in two of Wel-Bilt's accounts in Minnesota-Lloyd's, Inc of Minneapolis and Barclay Brothers in St Paul. He therefore brought the credit folders of these two customers to the attention of Mr Watt Ralphson, the Credit Manager of the Wel-Bilt Company. The Wel-Bilt Company had its headquarters in Wheeling, West Virginia, and manufactured high-quality home furniture for distribution to department stores, independent home furnishing retailers, and regional furniture chains.
Location:
Industry:
Size:
USD14 million
Other setting(s):
2002

About

Abstract

In October 2002 Mr. Richard Allan, an Assistant Credit Analyst for Wel-Bilt Furniture Company, was concerned about changes in two of Wel-Bilt's accounts in Minnesota-Lloyd's, Inc of Minneapolis and Barclay Brothers in St Paul. He therefore brought the credit folders of these two customers to the attention of Mr Watt Ralphson, the Credit Manager of the Wel-Bilt Company. The Wel-Bilt Company had its headquarters in Wheeling, West Virginia, and manufactured high-quality home furniture for distribution to department stores, independent home furnishing retailers, and regional furniture chains.

Settings

Location:
Industry:
Size:
USD14 million
Other setting(s):
2002

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