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As any experienced manager will tell you, being an effective delegator is crucial to using everyone's time, skills, and knowledge appropriately. Without it, today's talents go underdeployed, tomorrow's talents go undeveloped, and some people - especially ineffective delegators themselves - get overused or burned out. Many practical guides, however, treat delegation as a technical challenge, or one with tried and true solutions and methodologies, when for most people, delegation is actually an adaptive challenge. This chapter looks at how one manager tackled the delegation challenge, overcoming his immunity to change. This chapter is excerpted from ‘Immunity to Change: How to Overcome It and Unlock Potential in Yourself and Your Organization'.