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Book chapter
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Reference no. 9935BC
Chapter from: "Invented Here: Maximizing Your Organization's Internal Growth and Profitability"
Published by: Harvard Business Publishing
Published in: 1998

Abstract

In market conditions where customer preferences both vary and matter, mass customization offers potentially dominant competitive advantage. This chapter explores the experiments of some firms with mass customization, addressing key problems and challenges. This chapter is excerpted from ‘Invented Here: Maximizing Your Organization's Internal Growth and Profitability'.

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Abstract

In market conditions where customer preferences both vary and matter, mass customization offers potentially dominant competitive advantage. This chapter explores the experiments of some firms with mass customization, addressing key problems and challenges. This chapter is excerpted from ‘Invented Here: Maximizing Your Organization's Internal Growth and Profitability'.

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