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Case
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Reference no. UVA-M-0438
Subject category: Marketing
Published by: Darden Business Publishing
Originally published in: 1994
Version: 04.1995
Length: 24 pages

Abstract

This case concerns the promotional activities of Nashua Photo, the nation''s largest mail-order photofinishing firm. Discount-price mailers (inserted in local newspapers, for example) were used to generate new customers, but also allowed existing customers to pay a lower price. Students must evaluate not only the results of last quarter''s 125 separate promotions in light of this ''leakage'', but also the appropriateness of discount-price mailers within Nashua''s marketing mix.

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Abstract

This case concerns the promotional activities of Nashua Photo, the nation''s largest mail-order photofinishing firm. Discount-price mailers (inserted in local newspapers, for example) were used to generate new customers, but also allowed existing customers to pay a lower price. Students must evaluate not only the results of last quarter''s 125 separate promotions in light of this ''leakage'', but also the appropriateness of discount-price mailers within Nashua''s marketing mix.

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