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Technical note
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Reference no. UVA-OB-0744
Authors: James G Clawson
Published by: Darden Business Publishing
Published in: 2001
Length: 26 pages
Data source: Published sources
Topics: Leadership

Abstract

This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.

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Abstract

This note outlines a simple but powerful model, in managerial language, for understanding why people behave the way they do. The model builds a set of relationships among perceptions, beliefs, conclusions, defense mechanisms, and behavior. The note provides a framework that has been useful in a variety of settings for practicing managers.

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