Eastman Kodak Co: Managing Information Systems Through Strategic Alliances

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Case

Reference no. 9-102-S41

Spanish language

Subject category: Knowledge, Information and Communication Systems Management

Authors: Lynda M Applegate (Harvard Business School); Ramiro Montealegre (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 1991

Version: 29 September 1995

Length: 25 pages

Data source: Field research

Topics: Information management; Information systems; Information technology; Organizational structure; Corporate strategy; Trend analysis; Partners; Partnerships; Sourcing; Strategic alliances; Success; Suppliers; Competitive strategy

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Abstract

This is a Spanish version. In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a series of organizational initiatives that not only would dramatically change the IT function within Kodak, but would rock the industry. She outsourced data center operations, telecommunications services, and personal computer support to IBM, DEC, and Business Land, respectively. Case presents the complexities in managing information systems through partnerships.

Size:

$18 billion revenues

Other setting(s):

1988-1991