Product details

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Abstract

This is the first of a two-case series. HCA Hospice Care (HCA) was the largest home-based hospice care provider in Singapore, caring for 3,283 patients with life-limiting illnesses in the financial year ended March 2009. The charity had managed a successful turnaround from three years of operating deficits (2001-2003) to surpluses in the years that followed. As the general population grew older, demand for hospice home care services was expected to grow over and above HCA's operating capacity. At the beginning of 2010, HCA's leaders were at crossroads as the charity faced several resource constraints to growth. Firstly, the challenge was to raise sufficient financial resources needed to expand capacity. Secondly, an adequate pool of competent palliative professionals, especially doctors and nurses, were required to deliver the home-based hospice services. Finally, HCA would need ready managerial talent if operations were scaled up significantly.
Location:
Size:
Largest home-based hospice care provider in Singapore
Other setting(s):
2001-2009

About

Abstract

This is the first of a two-case series. HCA Hospice Care (HCA) was the largest home-based hospice care provider in Singapore, caring for 3,283 patients with life-limiting illnesses in the financial year ended March 2009. The charity had managed a successful turnaround from three years of operating deficits (2001-2003) to surpluses in the years that followed. As the general population grew older, demand for hospice home care services was expected to grow over and above HCA's operating capacity. At the beginning of 2010, HCA's leaders were at crossroads as the charity faced several resource constraints to growth. Firstly, the challenge was to raise sufficient financial resources needed to expand capacity. Secondly, an adequate pool of competent palliative professionals, especially doctors and nurses, were required to deliver the home-based hospice services. Finally, HCA would need ready managerial talent if operations were scaled up significantly.

Settings

Location:
Size:
Largest home-based hospice care provider in Singapore
Other setting(s):
2001-2009

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