Subject category:
Human Resource Management / Organisational Behaviour
Published by:
Stanford Business School
Version: 24 January 2008
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https://casecent.re/p/83143
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Abstract
This note summarizes a lot of the research on communication and language in its relationship to exercising power. Specifically. How language is used to negotiate power, what are the characteristics of effective communication, and how you can tell if someone is lying are all briefly considered. The note is used in a class on power in organizations, for a session on the use of language in attracting support and allies. This case provides students some theoretical understanding of the ethno-methodological literature on language and negotiating power and also the literature on persuasion and lying.
About
Abstract
This note summarizes a lot of the research on communication and language in its relationship to exercising power. Specifically. How language is used to negotiate power, what are the characteristics of effective communication, and how you can tell if someone is lying are all briefly considered. The note is used in a class on power in organizations, for a session on the use of language in attracting support and allies. This case provides students some theoretical understanding of the ethno-methodological literature on language and negotiating power and also the literature on persuasion and lying.