Compagnie Lyonnaise de Transport (A)

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Compagnie Lyonnaise de Transport (A)

Case

Reference no. 9-401-040

Subject category: Human Resource Management / Organisational Behaviour

Authors: Michael J Roberts (Harvard Business School); Michael L Tushman (Harvard Business School)

Published by: Harvard Business Publishing

Originally published in: 2001

Version: 12 May 2015

Revision date: 25-Jun-2015

Length: 16 pages

Data source: Generalised experience

Topics: Organizational behavior; Global corporate cultures; Transportation models; Incubators; Balanced scorecard; Cross functional management; Middle management; Conflicts of interest; Interdepartmental relations; Organizational culture; Organizational design; Transfer pricing; Decentralization; Business & government relations; Customer relationship management

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Abstract

Describes the issues surrounding the funding of a centralized research service that supports two related divisions. The company has a very decentralized and financially driven culture, and the centralized service is used unequally, setting up a conflict. A rewritten version of an earlier case.

Location:

France

Industry:

Transportation

Size:

USD2.4 billion revenues, 1,000 employees

Other setting(s):

2000