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Thumbnail image for product with reference number 412-045-1
Alex Ferguson: A Leader Who Inspired Performance
Case
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Reference no. 412-045-1
Subject category: Human Resource Management / Organisational Behaviour
Authors: Syed Mohammad Muzaffer Khan (IBS Center for Management Research); Indu Perepu (IBS Center for Management Research)
Published by: IBS Center for Management Research
Published in: 2012
Length: 25 pages
Data source: Published sources
Topics: Manchester United Football Club; Alex Ferguson; MUFC; Premier League; First Division; UEFA Champions League; Aberdeen Football Club; Matt Busby; Relegation zone; Leadership style; Training programs; MUFC Youth program; Double; Treble; Hair dryer treatment
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Share a link: https://casecent.re/p/109723
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Building the Engineering/Tech Pipeline: Enhancing the SAE Brand as an Innovator (B)
Case
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Reference no. CCW210502B
Subject category: Marketing
Authors: Noel Capon (Columbia Business School, Columbia University); Rita Bartczak (Chestnut Hill Advisors)
Published by: Columbia CaseWorks, Columbia Business School
Originally published in: 2020
Version: December 8, 2020
Length: 9 pages
Data source: Field research
Topics: Robotics; Brand building; Self-driving vehicles; Autonomous vehicles; Engineering; Non-profit organizations; Mobility industry; Skills gap; Training programs; A World in Motion (AWIM); Collegiate Design Series (CDS); Boot camp; Argo AI; Professional training
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Share a link: https://casecent.re/p/177117
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Building the Engineering/Tech Pipeline: Enhancing the SAE Brand as an Innovator (A)
Case
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Reference no. CCW210502A
Subject category: Marketing
Authors: Noel Capon (Columbia Business School, Columbia University); Rita Bartczak (Chestnut Hill Advisors)
Published by: Columbia CaseWorks, Columbia Business School
Originally published in: 2020
Version: December 8, 2020
Length: 6 pages
Data source: Field research
Topics: Robotics; Brand building; Self-driving vehicles; Autonomous vehicles; Engineering; Non-profit organizations; Mobility industry; Skills gap; Training programs; A World in Motion (AWIM); Collegiate Design Series (CDS); Boot camp; Argo AI; Professional training
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Share a link: https://casecent.re/p/177116
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Thumbnail image for product with reference number 420-0136-1
Cadila Pharma Leverages Digital Platforms for Its L&D Programs
Case
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Reference no. 420-0136-1
Subject category: Human Resource Management / Organisational Behaviour
Authors: Jitesh Nair (IBS Center for Management Research); Balaswamy Pasala (IBS Center for Management Research)
Published by: IBS Center for Management Research
Published in: 2020
Length: 8 pages
Data source: Published sources
Topics: Learning and development; Training programs; Capability building; Up-skilling; Agile L&D; e-Learning; Micro learning; Sales force training; Leadership training; Scenario-based training; Kirkpatrick model; Employee engagement; Peer-to-peer learning; Mobile learning platform
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Share a link: https://casecent.re/p/173340
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Thumbnail image for product with reference number 421-0015-1
SpeakIn: A Multilingual Online Business Learning Platform
Case
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Reference no. 421-0015-1
Subject category: Human Resource Management / Organisational Behaviour
Authors: Jitesh Nair (IBS Center for Management Research); Balaswamy Pasala (IBS Center for Management Research)
Published by: IBS Center for Management Research
Published in: 2021
Length: 7 pages
Data source: Published sources
Topics: Online business learning; Platform models; Learning & development; Corporate learning; Learning organizations; Edutech services; Employee development; Training programs; e-Learning; L&D partners; Skill development; Methods of learning
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Share a link: https://casecent.re/p/175022
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Thumbnail image for product with reference number 420-0027-1
Can Amazon Overcome Workplace Stress Through Up-skilling at Its Fulfillment Centers?
Case
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Reference no. 420-0027-1
Subject category: Human Resource Management / Organisational Behaviour
Authors: Jitesh Nair (IBS Center for Management Research); Balaswamy Pasala (IBS Center for Management Research)
Published by: IBS Center for Management Research
Published in: 2020
Length: 7 pages
Data source: Published sources
Topics: Amazon fulfillment center; Workplace stress; Up-skilling; Workplace culture; Digital training; Classroom training; Career planning; Training programs
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Share a link: https://casecent.re/p/168477
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Preferred Customer Service at US Airways
Case from journal
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Reference no. NAC3311
Subject category: Production and Operations Management
Authors: Umit Akinc (Wake Forest University)
Published by: NACRA - North American Case Research Association
Published in: "The Case Research Journal", 2013
Length: 13 pages
Data source: Field research
Topics: Multi-server queuing theory; Shift scheduling by linear programming; Customer service; Competitive advantage; Queuing theory; Staff scheduling; Linear programming; Training programs; Service quality
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Share a link: https://casecent.re/p/126338
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Risk Control Strategies: Human Resource Challenges
Case
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Reference no. 9B14C051
Subject category: Human Resource Management / Organisational Behaviour
Authors: Nida Mahmud (NUST Business School, National University of Sciences and Technology); Shafiq-Ur Rehman (Ivey Publishing, Western University); Usama Habib (University of New South Wales); Zunaira Saqib (NUST Business School, National University of Sciences and Technology)
Published by: Ivey Publishing
Originally published in: 2014
Version: 2014-11-12
Length: 6 pages
Data source: Field research
Topics: Human resources; Reducing turnover; Training programs; Pakistan; Organizational behaviour/leadership; International
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Share a link: https://casecent.re/p/125298
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Thumbnail image for product with reference number W41820
Mayflower Restaurants: Effective Service Delivery and Customer Engagement
Case
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Reference no. W41820
Subject category: Strategy and General Management
Authors: Chandrasekaran Nagarajan (IFMR Graduate School of Business, Krea University); Nagarani Muthuswamy (Ivey Publishing, Western University)
Published by: Ivey Publishing
Originally published in: 2025
Version: 2025-03-19
Length: 11 pages
Data source: Field research
Topics: Food service business; Business model; Market segment; Service management; Operations management; Small business strategy; Service delivery model; Customer engagement; Service personnel; Motivational training; Restaurant improvement; Quality dimensions; Customer expectations; Strategic options; Performance issues; Training programs; On-site training; Outsourced trainers; Restaurant management; General management
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Share a link: https://casecent.re/p/205783
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