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Specific topic: Using data, AI and behavior science in experience design
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Book chapter
-
Reference no. BEP11634
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 24 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
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Share a link: https://casecent.re/p/185751
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Book chapter
-
Reference no. BEP11638
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 45 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185755
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Book chapter
-
Reference no. BEP11643
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 27 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185760
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Book chapter
-
Reference no. BEP11639
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 24 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185756
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Book chapter
-
Reference no. BEP11641
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 25 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185758
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Book chapter
-
Reference no. BEP11642
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 25 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185759
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Book chapter
-
Reference no. BEP11640
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 25 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185757
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Book chapter
-
Reference no. BEP11636
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 23 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185753
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Book chapter
-
Reference no. BEP11637
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 29 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185754
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Book chapter
-
Reference no. BEP11635
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 40 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185752
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Book chapter
-
Reference no. BEP11644
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 31 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185761
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Book chapter
-
Reference no. BEP11645
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 32 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185762
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Book chapter
-
Reference no. BEP11646
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 28 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185763
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Book chapter
-
Reference no. BEP11647
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 22 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185764
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Book chapter
-
Reference no. BEP11648
Authors: Zhecho Dobrev (Business Expert Press)
Chapter from: "The Big Miss"
Published by: Business Expert Press
Originally published in: 2023
Length: 28 pages
Topics: Why emotions are key to customer experience management; How businesses can design for emotion and growth; Why digital transformation programs fail to deliver results; Using data, AI and behavior science in experience design; Customer science based strategy for business managers; How to businesses can appeal to customer emotions
View full details
Share a link: https://casecent.re/p/185765
| No reviews for this item
This product has not been used yet
View our pricing guide or login to see prices.
Not yet registered with us?

Register today to place orders, create search alerts, submit cases to us ... and much more.

Registered educators and trainers, and their support staff, can also access preview copies, instructor materials and see product reviews and usage.

Find out what you’re missing