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Journal article reprints

Thumbnail image for product with reference number BEP9452
Chapter 2: The Changing Nature of Service Processes
Book chapter
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Reference no. BEP9452
Authors: Joy M Field (Carroll School of Management, Boston College)
Chapter from: "Designing Service Processes to Unlock Value, 3e"
Published by: Business Expert Press
Originally published in: 2021
Length: 60 pages
Topics: Customer; Innovation; Processes; Self-service; Services; Service inventory; Service process design; Service provider; Technology; Value co-creation
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Thumbnail image for product with reference number BEP13389
Chapter 2: The Changing Nature of Service Processes
Book chapter
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Reference no. BEP13389
Authors: Joy M Field (Carroll School of Management, Boston College)
Chapter from: "Designing Service Processes to Unlock Value, Fourth Edition"
Published by: Business Expert Press
Published in: 2025
Length: 58 pages
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Thumbnail image for product with reference number BEP4608
Chapter 2: The Changing Nature of Service Processes
Book chapter
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Reference no. BEP4608
Authors: Joy M Field (Carroll School of Management, Boston College)
Chapter from: "Designing Service Processes to Unlock Value, Second Edition"
Published by: Business Expert Press
Originally published in: 2016
Length: 46 pages
Topics: Customer; Innovation; Processes; Self-service; Services; Service inventory; Service process design; Service provider; Value co-creation
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Thumbnail image for product with reference number BEP7612
Chapter 2: The Components of Thinking
Book chapter
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Reference no. BEP7612
Authors: Michael Edmondson (New Jersey City University)
Chapter from: "Strategic Thinking and Writing"
Published by: Business Expert Press
Originally published in: 2019
Length: 38 pages
Topics: Business; Communication; Corporate communication; Leadership; Management; Professional development; Strategic thinking; Strategy; Writing
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Thumbnail image for product with reference number BEP8511
Chapter 2: The Comprehension Disconnect
Book chapter
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Reference no. BEP8511
Authors: Michael Edmondson (New Jersey City University)
Chapter from: "The Relevance of Humanities to the 21st Century Workplace"
Published by: Business Expert Press
Originally published in: 2020
Length: 55 pages
Topics: Higher education; Humanities; Liberal arts; Career development; Vocational guidance; College majors; Academic programs; Undergraduate education; Personal development; Professional development
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Thumbnail image for product with reference number BEP8180
Chapter 2: The Concept of Overbought and Oversold
Book chapter
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Reference no. BEP8180
Authors: Michael C Thomsett (Business Expert Press)
Chapter from: "Understanding Momentum in Investment Technical Analysis: Making Better Predictions Based on Price, Trend Strength, and Speed of Change"
Published by: Business Expert Press
Originally published in: 2019
Length: 23 pages
Topics: Overbought; Oversold; Moving average; Oscillator; Relative strength index; Stochastic oscillator; Rate of change; Bollinger bands; Reversal; Confirmation
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Thumbnail image for product with reference number BEP9027
Chapter 2: The Concept of Sustainability Reporting
Book chapter
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Reference no. BEP9027
Authors: Irene M Herremans (Haskayne School of Business, University of Calgary)
Chapter from: "Sustainability Performance and Reporting"
Published by: Business Expert Press
Originally published in: 2020
Length: 39 pages
Topics: Sustainability performance; Sustainability reporting; Reporting standards; Stakeholder engagement; Management systems; Credibility; Indicators; Assurance
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Thumbnail image for product with reference number BEP6191
Chapter 2: The Concepts: Let's Frame This
Book chapter
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Reference no. BEP6191
Authors: Gregory Scott Chambers (Business Expert Press)
Chapter from: "The Human Being’s Guide to Business Growth: A Simple Process for Unleashing the Power of Your People for Growth"
Published by: Business Expert Press
Originally published in: 2018
Length: 28 pages
Topics: Business strategy; CPA marketing; Firm development; Grow a company; Grow a firm fast; Grow business; Growth examples; Growth strategy; Law firm marketing; Market strategy; Marketing ideas; Marketing plans; Product strategy; Sales strategy; Sales training
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Thumbnail image for product with reference number BEP5076
Chapter 2: The Contemporary Context of Management Education
Book chapter
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Reference no. BEP5076
Authors: Radha Sharma (Independent Author); Merril Csuri (Independent Author); Abiola Olukemi Ogunyemi (Lagos Business School)
Chapter from: "Managing for Responsibility: A Sourcebook for an Alternative Paradigm"
Published by: Business Expert Press
Originally published in: 2017
Length: 40 pages
Topics: Context of management education; Corporate governance; CSR; Csr tools for financial institutions/smes; Ethics for sustainable organizations; Ethics in business; Goal setting and decision making; HR policy for responsibility; Management education for responsibility; Managing conflicts responsibly; Morality in brand management; Negotiation with cultural sensitivity; New paradigm in management education; Redefining manager's functions; Responsible organizational change in information age
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Thumbnail image for product with reference number BEP8223
Chapter 2: The Controller Style
Book chapter
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Reference no. BEP8223
Authors: Alfonso Asensio (Business Expert Press)
Chapter from: "Chief Kickboxing Officer: Applying the Fight Mentality to Business Success"
Published by: Business Expert Press
Originally published in: 2019
Length: 23 pages
Topics: Leadership; Strategy; Entrepreneurial; Management; Asia; Japan; China; Performance; Communication
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Thumbnail image for product with reference number BEP0503
Chapter 2: The Cost of Intuition-based Decision Making
Book chapter
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Reference no. BEP0503
Authors: Piyush Kumar (University of Georgia, USA); Kunal Gupta (Burke Institute)
Chapter from: "Decision Equity: The Ultimate Metric to Connect Marketing Actions to Profits"
Published by: Business Expert Press
Published in: 2011
Length: 32 pages
Topics: Action profit linkage; Linkage analysis; Decision equity; Linkage orientation; Customer satisfaction; Service quality; Return on marketing; Customer equity; Brand equity
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Thumbnail image for product with reference number BEP4837
Chapter 2: The Cost of Terrorism Keeps on Rising
Book chapter
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Reference no. BEP4837
Authors: Michael R Czinkota (McDonough School of Business, Georgetown University)
Chapter from: "As I See It... Views on International Business Crises, Innovations, and Freedom: The Impact on Our Daily Lives"
Published by: Business Expert Press
Originally published in: 2017
Length: 22 pages
Topics: Crisis; Economy; Freedom; Globalization; Government; Innovation; International business; Marketing; Policy; Politics; Trade; Strategy
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Thumbnail image for product with reference number BEP2375
Chapter 2: The Counter-influence of Emerging Markets Across the Globe
Book chapter
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Reference no. BEP2375
Authors: Marcus Goncalves (Nichols College); José Alves (Author's Institution); Carlos Frota (Author's Institution); Harry Xia (Author's Institution); Rajabahadur V Arcot (Author's Institution)
Chapter from: "Advanced Economies and Emerging Markets: Prospects for Globalization"
Published by: Business Expert Press
Originally published in: 2014
Length: 45 pages
Topics: ASEAN; BRICs; CIVETS; Emerging markets; FCPA; Frontier markets; Global corruption; Global economic outlook; Global economy; Global microeconomics; International business; MENA; State capitalism
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Thumbnail image for product with reference number BEP2403
Chapter 2: The Counter-influence of Emerging Markets; Across the Globe
Book chapter
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Reference no. BEP2403
Authors: Marcus Goncalves (Nichols College); Harry Xia (Author's Institution)
Chapter from: "Comparing Emerging and Advanced Markets: Current Trends and Challenges"
Published by: Business Expert Press
Originally published in: 2014
Length: 35 pages
Topics: Advanced economies; Emerging markets; Frontier markets; Global economy; Global trade
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Thumbnail image for product with reference number BEP11273
Chapter 2: The Creator Economy
Book chapter
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Reference no. BEP11273
Authors: Stacy Landreth Grau (Texas Christian University)
Chapter from: "Celebrity 2.0"
Published by: Business Expert Press
Originally published in: 2022
Length: 39 pages
Topics: Influencer marketing; Social media influencer marketing; Influencers; Content marketing; Native advertising; Influencer marketing agencies; Influencer marketplaces; Authenticity; Expertise; Trust; Source credibility
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Thumbnail image for product with reference number BEP9009
Chapter 2: The Critical Path Method
Book chapter
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Reference no. BEP9009
Authors: Craig Seidelson (University of Indianapolis)
Chapter from: "Operations Management in China"
Published by: Business Expert Press
Originally published in: 2020
Length: 32 pages
Topics: Chinese business; Supply chain management; Operations management; Manufacturing in China
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Thumbnail image for product with reference number BEP10899
Chapter 2: The Critical Role and Value of Data
Book chapter
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Reference no. BEP10899
Authors: Hema Lakkaraju (HAYAG CORP)
Chapter from: "Strategic Data Management for Successful Healthcare Outcomes"
Published by: Business Expert Press
Originally published in: 2022
Length: 19 pages
Topics: Health care; Digital health; Big data; Strategy; Health care data management; Start-ups; Ethics; Pandemic health care management; Data management
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Thumbnail image for product with reference number BEP9332
Chapter 2: The Critical Role of Human Resources
Book chapter
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Reference no. BEP9332
Authors: Konstantinos Mantzaris (Business Expert Press)
Chapter from: "Business Ethics and Rational Corporate Policies"
Published by: Business Expert Press
Originally published in: 2021
Length: 33 pages
Topics: Business ethics; Corporate policies; Rational policies; Human resources; HRM; Moral entity consideration; Moral thinking; Ethical behavior; Human behavior; Leadership; Management; Organizational culture; Ethical information systems; Employment relations
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Thumbnail image for product with reference number BEP5353
Chapter 2: The Dark Ages to the Enlightenment
Book chapter
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Reference no. BEP5353
Authors: Gary Giroux (Texas A&M University)
Chapter from: "Accounting History and the Rise of Civilization, Volume I"
Published by: Business Expert Press
Originally published in: 2017
Length: 36 pages
Topics: Accounting; Auditing; Capitalism; Civilization; Cost accounting; Double entry bookkeeping; Financial accounting; Industrial Revolution; Information technology
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Thumbnail image for product with reference number BEP8576
Chapter 2: The Dark Side of AI
Book chapter
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Reference no. BEP8576
Authors: Emmanuel Fombu (Business Expert Press)
Chapter from: "Predictive Medicine: Artificial Intelligence and Its Impact on Healthcare Business Strategy"
Published by: Business Expert Press
Originally published in: 2020
Length: 24 pages
Topics: Artificial Intelligence; Machine learning; Technology; Health care; Health; Health-tech; Natural language processing; Robotics; Big data; Data; Personalized health care; Future of health care; Voice recognition; Futurism; Prediction
View full details

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