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A residence manager at a College, is faced with deciding what disciplinary measures should be taken when a majority of male residence assistants storm out of a mandatory training session. In reviewing the series of events that transpired since the beginning of her employment at the College, other problems have become apparent, including leadership, communication, structure of the organization, management of change and employee training issues. The manager must resolve these problems and come up with a plan to restore harmony within the Residence Assistants committee at the College.