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Abstract

The case 'KFC India's Digital Marketing Campaigns' talks about the digital marketing campaigns launched by KFC India to reinforce the connection between KFC the brand and its customers in India. The campaigns also helped KFC to engage with its customers. The case touches upon the use of social media by KFC India to run the campaigns. It also describes the benefits KFC India accrued from the use of digital channels to reach out to its customers.

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.

Time period

The events covered by this case took place in 2012-2020.

Geographical setting

Region:
Asia
Country:
India

Featured company

KFC
Type:
Public company
Industry:
Food & beverage

About

Abstract

The case 'KFC India's Digital Marketing Campaigns' talks about the digital marketing campaigns launched by KFC India to reinforce the connection between KFC the brand and its customers in India. The campaigns also helped KFC to engage with its customers. The case touches upon the use of social media by KFC India to run the campaigns. It also describes the benefits KFC India accrued from the use of digital channels to reach out to its customers.

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.

Settings

Time period

The events covered by this case took place in 2012-2020.

Geographical setting

Region:
Asia
Country:
India

Featured company

KFC
Type:
Public company
Industry:
Food & beverage

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